Adhoc Specialist

Job Description:

Driver Coordination:

• Handle incoming calls from drivers to coordinate medical supply deliveries.

• Provide necessary instructions and updates to drivers regarding delivery schedules and routes.

• Ensure drivers are on track and address any issues or delays that may arise.

• Patient Communication:

• Call patients to confirm the receipt of medical supplies.

• Address any concerns or issues patients may have regarding deliveries.

• Maintain a friendly and professional relationship with patients, ensuring they are satisfied with the delivery process.

  Ad-hoc Administrative Tasks:

• Assist with general office tasks, such as data entry, managing delivery schedules, or updating patient records.

• Perform other tasks as assigned to support the operations of the team.

• Problem-Solving and Issue Resolution:

• Troubleshoot and resolve any delivery issues, including coordinating with drivers and patients to ensure a smooth resolution.

• Escalate unresolved issues to management when necessary.

  Record Keeping:

• Maintain accurate records of driver communications, delivery confirmations, and patient feedback.

• Ensure compliance with internal

Other information:

• Salary is 27,000PHP - 30,000PHP

• Work-from-home with 15 days on-site per year

• Night shift (Eastern Standard Time)